We ship to mainland Great Britain as standard. For deliveries to the rest of the UK, please message firstname.lastname@example.org for a quote.
We offer free standard shipping for orders over £50.
All wine deliveries will be delivered by DPD or another partner, using the fastest service available Monday – Friday.
Tracking information will be forwarded to the email provided.
Our office is open Monday – Friday, 10am-6pm, orders will be processed
ASAP and we aim to complete all deliveries within 3 working days.
Failure to receive a confirmed delivery may mean an additional charge.
If you have received an incorrect order please get in touch with us at email@example.com within 3 working days and we will resolve.
We do not accept returns on open bottles.
If you are unhappy with your order please get in touch at firstname.lastname@example.org ASAP and we will help.
If you would like advice on your order, any of our wines or any aspect of storing and serving wines please contact email@example.com.
For non-wine items we accept returns in unused, re-sellable condition if returned within 14 working days.